Chase owns BP, makes tons of money this month, and scams the little guy

Making homes affordable Chase Scam:
Making Home Affordable is a government program that, if approved by the government, a homeowner can then apply to their mortgage holder to have the monthly payments of their mortgage lowered to 31% of their income. The homeowner still owes the same amount, but the amount paid back per month is income sensitive.
But I suspect folks over at Chase have been reading a lot of Kafka lately and they’ve been inspired to new heights of brilliance in order to escape ever having to actually grant an MHA modification. They simply construct ways to lose paperwork. It’s so elegant in its simplicity yet its baffled and then destroyed thousands of people’s lives who were diligently trying to provide the required papers.
These people are caught in a terrible loop of Chase "losing Documentation" and making people continually re-send in forms. FOR YEARS. We even had a mortgage specialist at a Chase bank branch check all of our paperwork and fax them to the appropriate place only to have them claim they didn't receive all the required information.
One gorgeous example of the devious cleverness of Chase is a scam based on their own bank statement paperwork. Please admire its Kafka-esque brilliance.
On Chase bank statements the last page always reads "left intentionally blank" but they do not number this last page. For example, a Chase account may have 6 pages and all the pages say, i.e., 1 of 6, 2 of 6, et cetera, but page 6, the blank one, is not numbered 6 of 6. We have been continually turned down for an MHA because we are not sending them, Chase- holder of our mortgage and the bank where we have our accounts- complete bank statements even though we do send them that 6th page. Since it doesn't say 6 of 6 they claim our application isn't complete and make us start all over from the very beginning. We’re only going on Month 7 in the Chase Paper chase. Evidently that's nothing, most people who have tried have been trying for twice this long. Many, many people have already lost their homes because of this scam.
There are some websites devoted to this issue with Chase bank. Speculation is that they string people along who believe they might actually receive a modification so that they continue to pay a little longer before the inevitable foreclosure.
the websight Propublica is doing a great job tracking this issue.